Previous incidents

July 2026
Jul 16, 2026
3 incidents

Collect Service: Degraded Performance

Downtime

Created Jul 16, 2026 at 4:41pm UTC

The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:

Error Code 01: (AWAITING_AUTHORIZATION).

We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.

Collect Service: Degraded Performance

Resolved

Resolved Jul 16, 2026 at 4:37pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Resolved

Resolved Jul 16, 2026 at 10:04am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Jul 15, 2026
2 incidents

Collect Service: Degraded Performance

Resolved

Resolved Jul 16, 2026 at 5:53am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Resolved

Resolved Jul 15, 2026 at 1:45pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Jul 12, 2026
1 incident

Collect Service: Degraded Performance

Resolved

Resolved Jul 15, 2026 at 1:23pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Jul 10, 2026
1 incident

Collect Service: Degraded Performance

Resolved

Resolved Jul 12, 2026 at 1:45am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Jul 09, 2026
1 incident

Collect Service: Degraded Performance

Resolved

Resolved Jul 10, 2026 at 8:33am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Jul 04, 2026
1 incident

Collect Service: Degraded Performance

Resolved

Resolved Jul 9, 2026 at 9:16am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Jul 03, 2026
1 incident

Collect Service: Degraded Performance

Resolved

Resolved Jul 4, 2026 at 2:52pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

June 2026
No incidents reported
May 2026
No incidents reported