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Resolved

Collect Service: Degraded Performance

Sep 27, 2026 at 9:19am UTC
Affected services
Collect (PaywithAccount)

Resolved
Sep 27, 2026 at 9:37am UTC

Service is now fully operational and performing as expected.

Created
Sep 27, 2026 at 9:19am UTC

The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:

Error Code 01: (Gateway Timeout: timeout).

We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.