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Resolved

Collect Service: Degraded Performance

Sep 26, 2026 at 10:08pm UTC
Affected services
Collect (PaywithAccount)

Resolved
Sep 26, 2026 at 10:17pm UTC

Service is now fully operational and performing as expected.

Created
Sep 26, 2026 at 10:08pm UTC

The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:

Error Code 01: ({"code":"401","message":"Unauthorized access to this service","PaymentReference":null,"SessionId":null}).

We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.