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Resolved

Collect Service: Degraded Performance

Sep 8, 2026 at 12:10pm UTC
Affected services
Collect (PaywithAccount)

Resolved
Sep 8, 2026 at 2:01pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

Created
Sep 8, 2026 at 12:10pm UTC

The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:

Error Code 96: (REFUND_COMPLETED).

We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.